You need to go to the following URL to retrieve your 48 digit BitLocker recovery key.Īfter retrieving the BitLocker recovery keys, you should be able to pass the screen above and proceed to reset the PC.Īt this stage, it will ask you again to confirm which reset option you’d like to operate. If your Windows 10 tablet was previously connected to a Windows live ID account then chances are the bootable disk has BitLock protected. Under Reset this PC go to “ Remove everything” or if you want to keep your files you can select the first option. Under Troubleshoot go to “ Reset this PC” While you are on the same settings page go to “ Advanced startup” > “ Restart now” under the Recovery tab.Īfter your Windows 10 restarts, go to Troubleshoot. If you too encounter such problem this is how to bypass the “we can’t reset your PC while it’s running on battery power” while you are already connected to the power. None of those option works for my HP steam 7 tablet. There are other suggestions on using a higher amp cable or change the Windows power option to high performance or let the battery drain and recharge the tablet while resetting. This message does not go away even though the tablet is already connected to the power cable. It would complain “ We can’t reset your PC while it’s running on battery power. However, with HP Steam 7 I wasn’t able to reset the PC by going to Settings > Recovery > Reset this PC ( Get Started). On Windows 10 tablet, this is pretty much the ONLY method to start a clean slate. Depends on what you need, you can reset the entire PC by deleting all personal files and apps or keep all your personal files but reset everything else. Windows 10 has recovery feature built-in and shipping out of the box. Windows 10 made recovery easy, gone are the old days to find the recovery partition or a bootable DVD or USB to reinstall Windows again from scratch.
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